The Information Technology Department provides support and service for all faculty, staff, administrative offices, and student computing. Information Technology is charged with maintaining the integrity of the campus network, providing setup, troubleshooting, and maintenance of student computer labs, operation of the student registration and billing system, and general network and desktop support.

Main Office

The Information Technology main office is located in the northwest corner of lower Cosgrove across from Cosgrove 24 class room. Service desk personnel are trained to help with network and Beeline password problems, as well as many other tasks related to everyday computer use.

EMAIL:

               ServiceDesk@sau.edu

 

Information Technology Service Desk 333-6368  


Hours of Operation:
Monday - Thursday        7:30am to 7:00pm

Friday                            8:00am to 4:30pm

Saturday                       10:00am to 2:00pm (in Library)

 

 

Click on the links provided below to access forms, training, or more information:

 

 

Enter your own ticket at our online Self-Service Desk See special instructions below

 

If you have an SAU Network account and you are using a computer that is on or connected to the SAU network. Use Internet Explorer to enter incidents (Internet Explorer is the only browser that will let you enter more than 15 characters.) Your user name for this website will be  Ambrose\ID#   (First and Last Initial and  7 digit number) and your Network/Blackboard Password :

 



Information Access Request Form

Software Applications Including Anti-virus & Security

  Password Reset System - Setup your Profile now!
Click here for more information

Click here for Setup PowerPoint instructions

BEELINE Training for Students, Faculty, and Staff
(Watch short videos, or view written documentation)

Lab Software Installation/Upgrade/Removal Request Form
Click here for more information


For Lab Reservations, contact Jim Kiss at 333-6203

Online Purchase Request Form
Click here for more information