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Open the SAU Barracuda Login Page at:  https://spam.sau.edu
The following screen appears:

Barracuda Quarantine InBox

Acting on individual messages

The Quarantine Inbox screen provides you with an interface to the Barracuda server, which has put "on-hold" or blocked emails, which are most likely SPAM.  This box is a temporary detention center.  It is a place used to keep "suspicious" email, and enables you to decide what you want to do with the message.

Selecting the Deliver, Whitelist, Delete links  will perform the action for that item only.

• Deliver - Delivers the message to your inbox
• Whitelist - Adds the sender to your whitelist, removes the message from your quarantine, delivers the current and future mail from that sender
• Delete - Deletes the individual message. You cannot recover messages you have deleted.
   

Select individual by click the check box in the left column:
 

Select all message on the page by click the master check box to left of the 'Time Received' header:

• Deliver - Sends selected messages to your inbox
• Whitelist - Sends selected messages to your inbox, adds the senders to your whitelist, removes the message from your quarantine, delivers the current and future mail from that sender
• Delete - Removes the message from the quarantine
• Classify as Not Spam - Adds the sender/content to Barracuda's Bayesian Filter and sends the message to your inbox.
• Classify as Spam - Classifies the selected message as spam - adds information to the Bayesian Filter.

Changing your User Barracuda Quarantine Preferences - after logging into the quarantine interface, select the PREFERENCES tab to modify your quarantine and spam settings, and manage your whitelist and blacklist.

Whitelist/Blackblist:

• Allowed Email Addresses and Domains - Whitelist
  A list of e-mail addresses or domains from which you always wish to receive messages.  The only time Barracuda filters a message from someone on your whitelist is when the message contains a virus or a disallowed attachment file extension.
   
• Blocked Email Address - Blacklist
  A list of senders from whom you never want to receive messages.  The Barracuda filter will immediately discard messages from senders on your blacklist.  These messages are not tagged or quarantined and cannot be recovered.  The sender does not receive a notice that the message was deleted and neither do you.

Notes:

1. To delete a whitelist or blacklist entry, click the trash can icon next to the address.
2. If you enter a full email address such as JoeUser@sau.edu, just that user is specified.  If you enter just a domain, such as yahoo.com, all users in that domain are specified.

Changing your Quarantine Settings

• Enable Quarantine - Set the desired option and click save changes. If you select YES, the Barracuda will not deliver quarantined message to your inbox, but you can view these messages from the quarantine interface and summary reports.  If you select NO, all message that would have been quarantined are delivered to your inbox with the subject line prefixed with "[SPAM]:". 

• Quarantine Notification - To change notification options set the desired Notification Interval and save the changes. If you select NEVER, you can still view your quarantined messages from the interface but you will not receive summary reports. 

Enabling and Disabling Spam Settings

• Enable Spam Filtering -  Allows you to turn on/off spam scanning for email messages to your account. If enabled, messages are scanned on the server for spam and are blocked, quarantined, or tagged based on the results. If disabled, messages are not scanned for spam and are passed through to your normal email account.

Spam Scoring - Allows you to set system-wide defaults or create your own custom settings.
Spam Scoring Levels

• Tag score Allows you to set the score at which an email is tagged for spam and prepended to the subject line.
• Quarantine score Allows you to set the score at which an email is placed in the user's quarantine inbox on the Barracuda Spam Firewall.
• Block score Allows you to set the score at or above at which an email is blocked.

Bayesian Learning - A system to identify patterns.  It will identify your spam patterns (what you think is and isn't spam). Once you train the Bayesian filter, it will better filter what you want, and what you don't want.  Each message you classify improves the filter.  The filter won't be truly effective until it has classified at least 200 spam messages and 200 not spam messages.

Bayesian Database Backup - Allows you to download a copy of your personal Bayesian database. These backups can be uploaded in the event of a corrupted Bayesian database.

Bayesian Database Restore  - Allows you to upload a copy of a saved Bayesian database. The uploaded copy does not have to originate from the Barracuda Spam Firewall or from the user's database.

Notification of Spam (delivered to your email account) - The Barracuda Spam Filter sends a daily SPAM Quarantine Summary Report so you can view the messages you did not receive.  From the report you can also add messages to your whitelist, delete message and have the messages delivered to your inbox.

At the end of the summary report there is a link to the quarantine interface where you set additional preferences and classify messages as spam or not spam.

NOTE TO FACULTY:  We strongly suggest that you shut off any junk mail rules you may have created within Outlook - Tools --> Options --> Junk E-Mail and check the option marked "no automatic filtering."