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Electronic Mail Clean-up 

Issue Date:

11-28-07

 

 

Approval Date:

11-26-07

Approved By:

President’s Cabinet

Revision Date:

 

Revised By:

 

 

 

 

 

 

1.       Content of Policy

It is important for the University to be conscious of personal privacy in relation to electronic mail files.    Electronic mail (E-mail) messages placed in system recycle bins and/or deleted E-mail application folders are often believed to be permanently erased.  In reality, most systems and personal computers are set-up to store the messages until a process permanently removes them1.  To help clarify, this policy identifies removal procedures regarding electronic mail (E-mail) placed in system recycle bins and/or deleted folders. 

 

2.       Statement of Policy 

The University provides a process to periodically remove E-mail messages marked as deleted.  This process is set to execute every Monday morning at 2:00A.M. .  The process removes the file(s) from the user’s mailbox on the system (servers). 

Due to the nature of sensitive information, certain departments and personnel (i.e., Human Resources, executive cabinet, and security) have a need to do a permanent removal on a more frequent basis.  The process is handled by the individual as well as the global procedure.

 

3.       Responsibilities 

Director of Information Technology: 

·         Ensure process for permanent E-mail messages removal is executed per policy.

 Lead Network Systems Administrator: 

·         Establish process to execute every Monday morning at 2:00AM to permanently1 purge E-mail messages remaining in the Deleted Items folder in the user’s mailbox. 

·         Ensure team completes system backups per backup policy.

 IT Department Staff: 

·         Verify E-mail application on computers is initially set-up according to policy.

 University Users:

·         Ensure that E-mail messages marked for deletion (moved to the Deleted Items folders) are to be permanently removed.

  

1 permanently removed in the sense they are unrecoverable outside forensic means

 


 


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