Policy: New/Replacement Faculty Computer
Rev. 01/17/06

Information Technology provides a computer for newly hired faculty and maintains a three-to-five year rotation plan for new/existing faculty computers.

Computer Software:

Computers are imaged with standard Enterprise software based on the decision of the Director of Information Technology. Enterprise software includes, but is not limited to, Microsoft Productivity Suites, Microsoft Operating Systems, and any software that falls under a University-wide site license.

Non-standard Software/Special requests:

Installation of non-standard software installation or special requests is by formal written request only. Formal written requests must be received and confirmed by the appropriate Dean and Information Technology during the specific designated timeframe. Upon confirmation, persons requesting non-standard software installations must provide the necessary license information, software via CD or DVD media, and special installation/instructions to Information Technology by set date. Information Technology notifies faculty of pending issues no earlier than one week and no later than two weeks after closing date of acceptance of software request and upon confirmation of request approval.

Information Technology reserves the right to deny installation or upgrade of software not properly licensed or having the potential of adversely affecting the overall integrity of any IT managed computer.

Deployment:

Information Technology coordinates and schedules a time for installation of the new computer. Appointments missed due to the fault of the faculty member are rescheduled for the next deployment timeframe whereas, missed appointments due to the fault of Information Technology are rescheduled for the next business day or next best time for the faculty. Old (replaced) computers are to be returned to Information Technology upon receipt of the new computer and are stored (un-re-imaged) for 30 days before redeployment.


Recommended Procedure:

I. On predetermined dates, the Director of Information Technology coordinates with the appropriate Dean, the list of newly hired faculty and faculty in line for a replacement computer.

II. Information Technology notifies faculty of the computer replacement standard options and the link for noting preference and any special software request.

III. Information Technology accepts selection and requests until set date.

IV. Information Technology sends the list to the appropriate Dean.

V. Dean finalizes list and approves special requests.

VI. Information Technology notifies faculty of approved computer, approved special requests, and deadline for receipt of special request items.

VII. Requestor sends necessary license information, software via CD or DVD media and all knowledge of special software installations and/or instructions to Information Technology by set date.

VIII. Information Technology procures the computer and notifies faculty of the available installation times and opens the scheduling website.

IX. Information Technology installs confirmed requested non-enterprise software.

X. Information Technology notifies faculty and staff upon completion of the imaged computer and verifies appointment.

XI. Faculty confirms appointment. Appointments missed due to the fault of faculty will be rescheduled for the next round of deployments.

XII. Information Technology meets faculty as scheduled to install new computer verifying everything works.

XIII. Information Technology removes old (replaced) computer and stores for 30 days before redeploying it. Within the 30 days, faculty must notify Information Technology in writing via the helpdesk any missing or unusable items.